Areas of focus

The loss.
The decision. The evidence.

A structured review of automobile property-damage records, from fault and coverage positions to repair, valuation, loss-of-use documentation and payments.

Automobile property-damage disputes

The claim record,
considered together.

Correspondence, claim notes, collision accounts, repair estimates, inspection material and payment records can each describe a different part of the same dispute.

Fault Audit is designed to connect those accounts and transactions, identify questions arising from their relationship, and preserve the material that may explain an apparent difference.

Review themes

Beyond the decision letter.

Fault & coverage positions

The recorded accounts, policy material and explanations relied on, with attention to disputed facts, changes and qualifications.

Repair and valuation

The relationship between estimates, inspections, authorizations, revised proposals and the reasons given for a repair or valuation decision.

Loss of use & payments

Relevant periods, supporting records, invoices, payments and credits, distinguishing estimated loss from documented expenditure.

Claim handling & disclosure

Requests, acknowledgements, follow-up, complaint responses and references to records not located within the material reviewed.

The working file

The event, the record
and the open point.

The intended work product brings the chronology, document comparisons, financial account and production questions together around the issues that require examination.

A changed estimate, conditional authorization or later correction is considered in context. Technical causation and the legal effect of the record are not assumed from a difference in wording.

See fictional work-product examples

The loss.The decision. The evidence.

The claim record,considered together.